We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Associaton (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
· We have installed medical grade H13 true Hepa Air Filtration systems. These systems are capable of capturing up to 99.97 percent of particles as small as 0.3 microns which means these systems are capable of filtering the SARS-CoV-2 virus. These systems will be found in the front office along with all treatment rooms. These units are capable of filtering/recycling the air in each treatment room every 7-10 min.
· We have installed new furnace filters (MERV rating of 16 – Hospital inpatient/general surgery level filtration) which remove 95% of (sub-micron) particles down to .3 microns (smaller than the size of the SARS-CoV-2 virus).
· We have increased our protective equipment. You will see staff wearing face shields, respirator masks, etc.
· Our staff will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
· We have masks and hand sanitizer that we will ask you to use when you enter the office.
· Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options when scheduling your appointment.
. We will have patients perform a pre-procedure rinse of hydrogen peroxide and Listerine to help reduce the bacterial/viral load in mouth.
· We will do our best to allow greater time between patients to reduce waiting times.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 920-739-2500.
Thank you for being out patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Baye Dentistry Team